Fulfillment & Refund Policy
Refunds
We understand that circumstances may arise where you require a refund for a service purchased through our website. Refund requests will be handled in accordance with the following conditions:
- Refund if cancelled within 24 Hours: If you wish to cancel a service within 24 hours of purchase, you are eligible for a full refund.
- Refund if cancelled after 24 Hours: Refund requests made after 24 hours of purchase will be reviewed on a case-by-case basis. We may consider offering a partial refund depending on the circumstances.
- Service Not Rendered: In the event that we are unable to provide the service as described in our contract, you are entitled to a full refund. Any portion of service provided will be billed at our current hourly rate.
To request a refund, please contact our customer support team at contact@alaskataxlady.com with your order details and reason for the refund request. Refunds will be processed within 10 days of approval.
Cancellations
If you wish to cancel a service you have purchased from Alaska Tax Lady, please adhere to the following guidelines:
- Cancellation Deadline: Cancellation requests must be submitted before the commencement of the service.
- Cancellation Process: To cancel a service, please contact our customer support team at contact@alaskataxlady.com with your order details and reason for cancellation.
- Refund for Cancellations: Refund eligibility for cancellations is outlined in the Refunds section above.
Please note that failure to cancel a service within the specified deadline may result in forfeiture of the refund eligibility.
Contact Us
If you have any questions or concerns regarding our Fulfillment Policy, please don’t hesitate to contact us at contact@alaskataxlady.com. Our customer support team is here to assist you.
Thank you for choosing Alaska Tax Lady. We appreciate your trust in our services.